Shimano Food Industries Complex, while respecting all customers, establishes clear terms and conditions for cooperation with wholesale clients, food distribution companies, agencies, and hypermarkets, in order to ensure that supply, sales, and distribution processes are conducted transparently, systematically, and professionally. Placing an order through this website or via a sales representative implies full acceptance of these terms.

Wholesale clients may register their orders after legal registration and completing the organization information form.

A minimum order value has been set to benefit from the factory’s wholesale sales conditions, which may vary depending on geographic location or product type.

Submitting an order is considered a reservation of goods; final dispatch will occur upon financial department approval and stock availability.

The delivery period for wholesale orders ranges from 3 to 7 business days depending on the geographic location.

In case of any discrepancies or product damage, the buyer must notify Shimano Food Industries’ support department within 48 hours of receiving the goods.

Any modification in the terms of cooperation or implementation of a new policy or strategy will be announced exclusively through the official website of Shimano Food Industries Complex.

Continued cooperation after such modifications implies implicit acceptance of the new terms.

(If you wish to cooperate, please fill out the registration form or contact our sales department.)

Cooperation Request Form